Skycop review: flight delay and cancellation compensation, no win no fee

What Skycop does for you

Skycop is a flight compensation company. Its terms name the operator as UAB Skycop.com (company code 304423851), registered in Vilnius, Lithuania, and Skycop says it has been working on passenger rights for more than 10 years, with over a million compensated customers across 250+ airlines.

It handles delayed and cancelled flights, overbooking and denied boarding, missed connections and airline strikes. You submit your flight, Skycop assesses whether the claim can succeed, and if it can, it contacts the airline, negotiates and, when a settlement fails, takes the case to court, an ADR body or a regulator. You sign an agreement that assigns your claim to Skycop.

The check itself is free and takes a few minutes: route, flight details, what happened and the reason the airline gave. Skycop stresses that this first assessment is not a promise of payment.

How much compensation you can claim

For flights covered by EU Regulation 261/2004, Skycop lists the standard amounts per passenger:

On the longest routes, an arrival delay of 3 to under 4 hours can cut €600 to €300, and a replacement flight can also lead to a 50% reduction. Under UK261 the amounts are £220, £350 or £520. Skycop also publishes guides to Turkey's SHY rules, Brazil's ANAC 400 and Canada's APPR, and its form tells you which rules apply to your trip.

There is no single deadline: time limits depend on national law, so send your details promptly.

Skycop fees: what you actually receive

Submitting a claim is free, and if the airline pays nothing, you owe nothing. If it pays, Skycop deducts a fixed amount set in its price list (VAT included):

That is 44% of the award, or 50% when Skycop had to start legal proceedings; other amounts, such as UK pound awards, use those percentages. Skycop pays court fees, lawyers and translations itself, and if a court case is lost you pay nothing.

The referral gift softens the fee: on a €600 award you receive €336 plus a €75 gift. Skycop's terms say gifts cannot be exchanged for cash, so treat the gift as a bonus rather than part of the payout. For frequent flyers, Skycop also advertises prepaid flight protection from €9.99 with 0% commission claims.

Who Skycop is for

• Travellers whose flight was delayed 3+ hours, cancelled or overbooked and who don't want to deal with the airline's forms and refusals.
• Passengers already turned down by an airline: Skycop can escalate to court at its own cost and risk.
• Families and groups: fellow passengers can be added, and Skycop can pay everyone into one account if you allow it.

If you mainly care about the fee, compare it first: our AirHelp review (35% incl. VAT) and Compensair review (30%) cover two services that keep a smaller share. More options are in our best travel services.

Good to know before you sign

• Hands off the airline: once you sign, you must not deal with the airline or accept its payment. If it pays you anyway, tell Skycop at once and pay its fee within 10 days.
• Cash only: Skycop accepts money, not travel vouchers, from the airline.
• Withdrawal: consumers can withdraw within 14 days by email. Cancelling later, after work or court action has started, can cost administration and legal fees.
• Payout: within SEPA the money comes by bank transfer; on international transfers bank fees come off your share. Wrong bank details can cost you extra fees.
• Gift limits: the referral gift is paid only after the airline approves the claim, and not to people whose bank account is in one of the countries Skycop excludes, including Russia, Indonesia, China, Belarus, Iran and the Philippines.
• Law: Lithuanian law governs the terms, with your country's mandatory consumer protections still applying. Support is by email (info@skycop.com) and WhatsApp.